I’m
fascinated by TikTok and what its startling growth implies for online reporters
and editors. Some recent
data points:
“The
app came into its own as a news-gathering and presenting tool in the early days
of Russia’s invasion of Ukraine. Ordinary Ukrainians picked up their smartphones
and documented the atrocities of the Russian regime, their footage viewed nearly a million times a minute in the war’s
early days.
“The
reality is that TikTok is where the audience is these days: a billion
worldwide. So it makes sense for news outlets to be there too. The BBC has, for
at least a decade or more, been seeking an audience of “replenishers” – W1A
speak for younger viewers and listeners to replace the old, dying audience it
currently has. (The average age of a BBC One and BBC Two viewer is well north of 60, according to the BBC’s
director general, Tim Davie.) So far, it has done so relatively unsuccessfully.”
(1)
Usage is higher among people 18–24, and
much higher in parts of Latin America, Asia, and Africa than it is in the
United States or Northern Europe. (2)
There’s
still a relatively short list of U.S. news publishers on the platform,
including The Washington Post, USA Today, PBS stations including WGBH,WBUR,
YahooNews, Vice News.(3)
The
Washington Post, for example, has 1.4 million followers, with its most popular
posts including pieces on monkeypox (137,000 views), student loan forgiveness
(144,000) and controlled-burning in forests (211,000).(4)
The Post’s
TikTok efforts are led by Senior Video Reporter Dave Jorgenson, a graduate of
DePauw University in English who launched the paper’s channel in 2019. Presented here are two samples of his work. Notice the two approaches, typical of the
experimentation you would expect as we figure out how best to connect with
audiences.
The
student loan piece (above) from Aug. 18 has racked up nearly 900,000 views with a 10
percent engagement rate – the number of likes, shares, etc., over the number of
total views. By comparison, the average on Twitter posts is closer to 0.5
percent.(5)
Check
out the sophisticated production, with Jorgenson playing both
parts as two people discuss repayments, complete with reaction shots. And
besides the information itself, there’s a point of view: At the end, the person
with debt is Googling up a question very much on the mind of skeptical, younger
students today: “Was going to college a bad idea?”
A more
recent Jorgenson piece, published Aug. 27, takes another approach. The description
line says, “Want to give your phone battery a long life? The Post talked
to scientists who study lithium batteries. Here’s some tips.”
What
follows is a frenetic take on a Jack Black “School of Rock” moment as the backdrop
for information about making cellphone batteries last longer. After only one
day, the piece had more than 97,000 views and an engagement rate of 14 percent.
After watching these you may wonder, is this news? Set aside the format for a moment, and think about how the material relates to the time-honored seven values we use for evaluating newsworthiness(6).
A
better question: Is it worth the effort? WaPo’s TikToks don’t link back to the
newspaper’s web site, and don’t generate revenue, so a fair question would be
to ask what the goal is, and how does this contribute to their success. One
answer: As newsrooms seek to replace readers who are aging out, and trying to
underscore their usefulness and relevance, they have to turn to the strategy we’ve
always used: Meet the readers where they are, not necessarily where you’d like
them to be.
Your thoughts
are welcome.
(1) TikTok is not the enemy of
journalism. It’s just a new way of reaching people
https://www.theguardian.com/commentisfree/2022/jul/23/tiktok-journalism-news-outlet-journalism-media
(2) Overview
and key findings of the 2022 Digital News Report
https://reutersinstitute.politics.ox.ac.uk/digital-news-report/2022/dnr-executive-summary
(3) Here’s a running list of publishers
and journalists on TikTok | Nieman Journalism Lab
https://www.niemanlab.org/reading/heres-a-running-list-of-publishers-and-journalists-on-tiktok/
(4) Washington Post TikTok
https://www.tiktok.com/@washingtonpost
(5) Your guide to social media
engagement rates
https://www.adobe.com/express/learn/blog/what-is-a-good-social-media-engagement-rate
(6) These 7 news values can help you
make smarter content choices
https://medium.com/atlantic-57/these-7-news-values-can-help-you-make-smarter-content-choices-6b3cbc0bddf7